Terms of Service

Last updated: September 8, 2026

1. Agreement to These Terms

These Terms of Service (the “Terms”) are a binding agreement between you and Waypoint Dynamics, Inc. (“WayPoint,” “we,” “us,” or “our”), a Delaware corporation (WayPoint Dynamics, Inc.), governing your access to and use of the WayPoint construction project-management application, including the website at waypoint.construction, the installable web app, and related services (collectively, the “Service”). By creating an account, accepting an invitation to a project, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. What the Service Is

The Service is project-management software for residential and light-commercial construction. Depending on your role and plan, it lets you:

• upload floor plans and project documents, and use AI-assisted tools to detect rooms and derive approximate dimensions and quantities;
• build and maintain a project budget, scope of work, and per-room checklists;
• invite subcontractors, distribute trade packages, collect and compare bids, and record awards and contracts;
• run homeowner selections and allowances, track a schedule, and record change orders;
• request, approve, and record payment draws, along with the lien waivers, signatures, and approvals that accompany them; and
• message project participants and keep a documented record of the project.

3. What WayPoint Is Not

WayPoint is not a general contractor, builder, home-improvement contractor, construction manager, architect, engineer, land surveyor, professional estimator, insurer, lender, escrow agent, bank, or money transmitter. We do not perform, supervise, inspect, or warrant construction work; we do not set prices; we do not employ the contractors, subcontractors, or design professionals who use the Service; and we are not a party to any construction contract, subcontract, purchase order, change order, or lien waiver created, stored, or signed using the Service.

Every agreement you document in the Service is an agreement between you and the other party to it. Responsibility for the scope, price, schedule, quality, safety, permitting, code compliance, licensing, insurance, and legal sufficiency of that agreement and the work it covers rests entirely with the parties to it.

4. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a company, you represent that you are authorized to bind that company, and “you” refers to both you and that company. You must provide accurate, complete, and current registration information and keep it up to date.

You are responsible for safeguarding your credentials and for all activity under your account. Do not share accounts or create an account using false information. Notify us promptly at support@waypoint.construction if you suspect unauthorized use. Contractors and subcontractors are responsible for holding and maintaining every license, registration, bond, and insurance policy that applicable law requires for the work they offer or perform; the Service may record these but does not verify or guarantee them.

5. Roles and Project Access

• General contractors create projects, control project settings, invite participants, run bidding, and submit draw requests. The GC company that creates a project is the account owner for that project.
• Subcontractors maintain a company profile, receive invitations, submit bids, and record progress and payment applications.
• Homeowners receive access to their own project to review budgets and schedules, make selections, and approve change orders and draws where the project is configured that way.

Inviting someone to a project grants them access to the project information appropriate to their role. Do not invite a person to a project unless you have the right to share that project's information with them.

6. Fees and Billing

WayPoint charges for its own software, administrative services, and payment facilitation. Every fee is shown in the Service before you incur it. Our fees are:

• General contractor subscription — $199 per month per GC company. The subscription is free until your first won job. The moment your company is awarded its first project through the Service, the subscription becomes due, and creating new payment draws requires an active subscription. Reading, editing, and every existing record remain available regardless. The subscription covers your whole company account, including staff seats and the participants you invite.
• Draw administration fee — $50 flat per approved payment draw, charged to the general contractor when a draw is approved. It covers routing the draw for approval and signature, generating and collecting the lien waiver, and maintaining the record. It is a flat fee for software and administration, never a percentage of the draw. If two or more draw fees fail to collect, new draws are paused until the payment method is updated.
• Platform fee on payments made through WayPoint — 3% of each payment a homeowner makes through the Service, added to and shown with the payment before the homeowner confirms it. These fees are capped at $50,000 per project in total and will never exceed what the 5% WayPoint Marketplace fee would have been for the same project. Homeowners are never charged for using the Service to view, approve, sign, or communicate — the 3% applies only to money they choose to send through WayPoint.
• Subcontractors pay nothing.Subcontractors are never charged a subscription, a per-draw fee, or a percentage of any payment, and WayPoint deducts nothing from a subcontractor's payment.

Subscriptions renew monthly until cancelled and are billed in advance; draw fees are billed as draws are approved; platform fees are collected with the payment they relate to. You authorize us to charge your designated payment method for fees as they come due. Fees are stated in U.S. dollars, exclusive of taxes, which you are responsible for. Except where required by law or expressly stated, fees are non-refundable; cancelling mid-term does not entitle you to a refund of the current period. Companies enrolled in a pilot or promotional program may have fees waived or reduced for the period we designate; waivers are personal to the enrolled company and end when we say so, on notice.

You may cancel your subscription at any time from your account settings; access to subscription features continues through the end of the paid period. We may change our fees on a going-forward basis by posting updated pricing or notifying you at least 30 days in advance; changes never apply retroactively. Fees are processed by Stripe; by paying, you also agree to Stripe's terms.

7. Payments Between Project Parties — WayPoint Is Never a Custodian of Funds

Contractor accounts.To receive payments through the Service a contractor must open a Stripe connected account and complete Stripe's identity and business verification. Stripe's Connected Account Agreement governs that account; WayPoint does not control Stripe's verification decisions, payout timing, reserves, or limits. Payouts to a contractor's bank are made by Stripe on the schedule shown in the Service.

Bank debits (ACH).When a homeowner pays by bank transfer, they authorize Stripe, on WayPoint's behalf, to debit the designated account for the payment amount plus the platform fee shown, and they confirm they are entitled to authorize that debit. Bank transfers take several business days to settle and can be returned by the bank after they appear as paid; the Service reflects a returned payment as failed, and the underlying obligation between the parties is unaffected. Payment limits set by Stripe or a bank may cause a payment to be refused; the parties remain free to settle by other means outside the Service.

Disputes, chargebacks, and reversals. A homeowner agrees not to dispute with their bank or card issuer a payment they authorized through the Service, and to raise any disagreement about the underlying work with the contractor directly. If a payment is nonetheless disputed or returned, the contractor agrees that the corresponding transfer to their account may be reversed, that the ledger will be adjusted to show the reversal, and that they are liable to WayPoint for any resulting negative balance, dispute fees, and costs, which we may recover by reversal, offset against future payouts, or invoice. WayPoint may suspend payment features for any party while a dispute is open.

Refunds between the parties. Whether any part of a project payment should be refunded is a matter between the homeowner and the contractor. WayPoint does not decide it, and the platform fee on a completed payment is not refunded unless the payment itself is reversed in full.

Because WayPoint does not hold project funds, we cannot release, freeze, or guarantee any payment between the parties, and we have no obligation to pay any party on another party's behalf. Disputes about whether a payment is owed, was made, or was sufficient are between the parties. Payments the parties make outside the Service — by check, wire, or otherwise — may be recorded in the Service for bookkeeping, and such records are the entering party's statements, not WayPoint's.

8. Records: Draws, Lien Waivers, Change Orders, and Approvals

The Service is designed to be the documented record of a project. As between users who agree to use it that way:

• Change ordersrecorded and approved in the Service by the required parties are the parties' record of the change. Verbal agreements, text messages, or approvals made outside the Service are not captured by the Service and will not appear in the project record, the budget, or the schedule.
• Lien waiversgenerated and signed in the Service are records of what the signer executed. WayPoint does not determine whether a waiver satisfies the requirements of your state's lien statute, does not file or serve waivers or lien notices, and does not advise on lien rights or deadlines. Preserving or waiving lien rights is your responsibility and, where the stakes warrant it, your attorney's.
• Approvals, signatures, progress logs, selections, and messages are timestamped and retained as part of the project record, and are available to the project participants entitled to see them.
• Ratings and reviews submitted at project completion reflect the opinions of the users who submit them. Submit them honestly and based on genuine experience. We may, but are not obligated to, moderate, refuse, or remove content that violates these Terms.

These provisions describe how the Service records your project. They do not override the terms of your own construction contract, and they do not by themselves make any document legally sufficient or enforceable — that depends on your contract and on applicable law.

9. Documents, Signatures, and Contracts You Generate

The Service can assemble contracts, subcontracts, exhibits, change orders, and waivers from information you supply, and can capture electronic signatures. These are conveniences, not legal work product. WayPoint does not practice law, does not provide legal advice, and does not review any document you generate for legal sufficiency, completeness, or fitness for your jurisdiction or project. You are responsible for reviewing every document before you send or sign it, and for obtaining your own legal counsel where appropriate. By signing electronically, you agree that your electronic signature has the same effect as a handwritten one and consent to transact electronically.

10. AI-Assisted Features Produce Estimates You Must Verify

The Service uses artificial intelligence and automated processing to read uploaded floor plans, detect and classify rooms, derive approximate dimensions and quantities (takeoffs), suggest scopes of work, and generate draft budgets, line items, and narratives.

WayPoint is not liable for losses arising from reliance on unverified AI-generated output, including underbid work, over- or under-ordered materials, schedule impacts, or budget shortfalls. Where the Service indicates that a figure is estimated rather than confirmed by a takeoff, bid, or contract, treat that indication as part of the output.

11. Your Content and Ownership

You retain ownership of everything you upload or create in the Service — floor plans, drawings, specifications, photos, budgets, bids, contracts, messages, selections, and project data (“Your Content”). We claim no ownership of it.

You grant WayPoint a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, process, and create derived representations of Your Content solely as needed to operate, provide, secure, support, and improve the Service and to make Your Content available to the project participants you have authorized to see it. This includes processing your documents through the third-party AI providers described in our Privacy Policy. This license ends when you delete Your Content or close your account, except for copies retained in routine backups or where we are required to retain records.

You represent that you have the rights necessary to upload Your Content — including the right to upload plans prepared by an architect, designer, or engineer — and that it does not infringe anyone's rights or violate any law.

Aggregated and de-identified data. We may use aggregated, de-identified information derived from use of the Service — such as cost ranges, labor and material quantities, and schedule durations — to operate, benchmark, and improve the Service and its models. This data is stripped of names, addresses, contact details, and other identifiers, and we will not use identifiable project, client, or company information for that purpose without your separate consent.

12. Acceptable Use

You agree not to:

• provide false, misleading, or fraudulent information, or impersonate anyone;
• upload documents you do not have the right to upload, or use the Service to infringe intellectual-property or privacy rights;
• use the Service for unlawful work, unlicensed work where a license is required, or to solicit either;
• access another company's or project's data without authorization, or attempt to defeat the Service's access controls;
• scrape, reverse-engineer, resell, or use the Service or its output to build a competing product;
• upload malware, or interfere with or place unreasonable load on the Service; or
• harass, threaten, defame, or discriminate against other users.

13. Notifications, Text Messages, and Electronic Signatures

By creating an account you agree to receive transactional communications by email and in-app — account, bid, selection, draw, approval, signature, billing, and compliance notifications — because they are necessary to operate your projects. Each email includes a way to stop non-essential messages; account and security emails continue while you have an account.

Text messages (SMS) are optional and require your separate, affirmative consent. To receive texts you enter your own mobile number, confirm it with a one-time code we send to that number, and turn text notifications on. By doing so you consent to receive project-related text messages from WayPoint at that number, including messages sent using automated technology. Consent is not a condition of using the Service or of any purchase. Message frequency varies by project activity; message and data rates may apply. Reply STOP to any message to opt out, or change your settings at any time; reply HELP for help or contact support@waypoint.construction. You agree to verify only numbers you own and to update your settings if the number changes hands. Carriers are not liable for delayed or undelivered messages.

Electronic records and signatures. You agree to transact electronically: to receive notices, contracts, change orders, draw requests, lien waivers, and other records electronically, and to sign them with the electronic signature tools in the Service. Your electronic signature has the same effect as a handwritten one under the U.S. ESIGN Act and applicable state law, and you are responsible for signatures made under your credentials. You may withdraw consent to electronic delivery by closing your account; you may request paper copies of your own records at reasonable cost. Signature and approval records — who signed, when, and from where — are kept by the Service as evidence of the transaction.

14. Third-Party Services

The Service is built on third-party providers whose terms also apply to your use: Stripe (payments, subscriptions, and connected accounts), Plaid (optional bank verification), Supabase (hosting and data storage), Vercel (application hosting), Resend (email delivery), Telnyx (text messages and calls), and AI model providers (currently Anthropic, OpenAI, and Google) that process floor plans, photos, and text you submit to produce estimates and drafts. Content you submit to AI features is sent to those providers for processing under their terms; we do not permit them to use your content to train their public models where that option is available to us. We are not responsible for third-party services, their availability, or their decisions (for example, a processor declining a payment or a bank returning a debit), and a third-party outage is not a breach of these Terms by WayPoint.

15. Intellectual Property

The Service — including its software, models, design, text, graphics, and the WayPoint name and logo — is owned by WayPoint or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-transferable, non-sublicensable license to use the Service for its intended purpose. All rights not expressly granted are reserved. Feedback you send us may be used without restriction or obligation to you.

16. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DATA WILL NOT BE LOST, OR THAT ANY ESTIMATE, TAKEOFF, QUANTITY, BUDGET, SCHEDULE, DOCUMENT, LICENSE STATUS, OR USER-SUPPLIED INFORMATION IN THE SERVICE IS ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR YOUR PURPOSE. WE MAKE NO WARRANTY REGARDING THE QUALITY, SAFETY, LEGALITY, OR TIMELINESS OF ANY CONSTRUCTION WORK DOCUMENTED IN THE SERVICE, OR REGARDING THE PERFORMANCE, SOLVENCY, OR PAYMENT BY ANY OTHER USER.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WAYPOINT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR FOR CONSTRUCTION COST OVERRUNS, SCHEDULE DELAYS, CONSTRUCTION DEFECTS, UNPAID OR MISDIRECTED PAYMENTS BETWEEN USERS, OR LIEN CLAIMS, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE OR YOUR DEALINGS WITH OTHER USERS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO WAYPOINT IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

18. Indemnification

You agree to indemnify and hold harmless WayPoint and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, Your Content, work you perform or procure, your violation of these Terms or any law, or your disputes with other users.

19. Suspension and Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access, with notice where practicable and immediately where there is risk to the Service, other users, or the law, if you violate these Terms, fail to pay fees when due, or use the Service in a way that threatens its integrity. On termination, your license to use the Service ends. You may request an export of your project data before, or within 30 days after, closing your account. We retain project, payment, signature, and lien-waiver records for as long as reasonably needed to document the transactions they evidence and to meet legal, tax, and dispute obligations, after which we may delete them; other parties to a project keep their own access to shared records after you leave. Provisions that by their nature should survive — including fees owed, Sections 3, 7, 10, 11, and 16 through 20 — survive termination.

20. Governing Law, Arbitration, and Class-Action Waiver

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act.

Informal resolution first. Before starting any formal proceeding, you agree to email support@waypoint.construction with a description of the dispute and give us 30 days to resolve it with you.

Binding arbitration. Any dispute between you and WayPoint arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer or Commercial Arbitration Rules, as applicable, before a single arbitrator, seated in Georgia, with the arbitrator deciding all issues including arbitrability. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or the security of the Service. You and WayPoint each waive the right to a jury trial and to participate in a class, collective, or representative action. If the class-action waiver is found unenforceable as to a claim, that claim proceeds in the state or federal courts located in Georgia, to whose exclusive jurisdiction and venue you consent. You may opt out of this arbitration provision by emailing us within 30 days of first accepting these Terms with your name and account email.

Disputes between users — including every disagreement about the scope, quality, schedule, payment, or documentation of construction work — are not disputes with WayPoint and are not subject to this Section; they are for the parties to resolve under their own contract.

21. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice in the Service or by email. Your continued use of the Service after changes take effect means you accept the updated Terms.

22. General

These Terms, together with the Privacy Policy and any order or plan terms presented in the Service, are the entire agreement between you and WayPoint regarding the Service. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delay or failure caused by events beyond our reasonable control, including outages of the providers in Section 14, internet or carrier failures, and acts of government.

Pilot and early-access features. Some features are offered during a pilot or as early access and are identified as such in the Service. They may be changed, limited, or withdrawn at any time, may contain errors, and are provided without any service-level commitment. Feedback you give us about the Service may be used freely without obligation to you.

Notices to you may be given by email to your account address or in the Service; notices to WayPoint go to the address in Section 23. The English version of these Terms controls over any translation.

23. Contact

Questions about these Terms? Contact us at support@waypoint.construction, or for account and billing matters at support@waypoint.construction. WayPoint Dynamics, Inc., a Delaware corporation operating from Georgia, United States.